FAQ

A: Yes, we offer sample service for all product series. The sample fee and freight are negotiable. The sample difference can be refunded according to policy after bulk order placement.

A: Customization is supported for all products. We can customize size, color, logo printing, temperature control parameters, power specifications and packaging solutions. We also provide exclusive mold development and modification per customers’ drawings and functional requirements.

A: After artwork confirmation and deposit payment, the production lead time for custom orders is 30–45 days. Standard in-stock items can be shipped quickly, and samples can be delivered within 3–7 days.

A: The sauna blanket is lightweight, foldable and easy to store, mainly for home physiotherapy and steaming. The portable sauna room has larger space and better air tightness, supports sitting and lying use, ideal for home and wellness spa use.

A: Yes. We support 110V/220V multi-voltage customization, compatible with US, EU, UK standard plugs, meeting certification standards for cross-border export to various countries.

A: Standard models support 1 unit minimum order. Mixed wholesale of sauna blankets, portable sauna rooms and cold water chillers is acceptable. Custom orders follow the customized MOQ requirement.

A: Adopt far-infrared constant temperature heating with overheat power-off protection. Made of waterproof and flame-retardant materials, with precise temperature control to prevent dry burning and overheating. Safe and compliant for both household and commercial use.